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Privacy Policy

The information I collect and how:

I take privacy seriously and only use the information I collect to provide my services. I do not share or sell the information I collect for any other purpose than providing the best possible service for my clients. At any time, you may request a copy of the information I have recorded about you. You may also request I remove all identifiable information with respect to yourself. As a matter of course, I will delete your identifiable information if you have not undertaken business with myself  after 2 years.

I request the minimum level of personally identifying information to run my business effectively. This is data you provide me directly, for example, your name and contact details. I will never obtain information about indirectly from sources outside my business. I will store notes with respect to services I undertake to ensure I maintain and exceed my level of service. For example, your preferred lash length and style. I consider you have provided consent for me to store personally identifying information and information about your services based on your receiving services from me. Depending on the particular service(s) I am providing I may be required to ask questions related to your medical history. I will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact my service.

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 Appointment confirmation and reminders:

I will contact you via phone, e-mail or SMS to confirm appointments booked and remind you of upcoming appointments. I consider your having made the appointment as consent to undertake this activity but, if you want, you may opt out at any time.

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Appointment ratings and reviews:

After your treatment I may send you an e-mail or SMS asking you to rate or review my services and provide feedback. I consider your agreement and participation in the service as consent to undertake this activity, however you may opt out at any time.

 

Marketing:

I will not undertake phone, mail, e-mail or SMS marketing without you first providing consent for me to do so. My marketing campaigns are automated and use rules based on services and products purchased and information I collect from you. For example, I may send marketing campaigns related to your birthday, or other special occasions such as Valentines Day or Christmas or if I haven’t seen you for a while. Of course, you may opt out of receiving marketing material at any time.

 

 

 

Data processors and data locations:

All client information is stored and processed on Fresha.

You may contact me Cheryl Corbett at 96 Fairfield Road, Hugglescote, Leicestershire LE67 2HG to:

  • Request a discussion about our Privacy Policy.

  • Request information we have stored about you.

  • Request we remove all identifying information about you.

  • Make a complaint.

 

I agree to my personal details being held on file for up to 2 years and used for the following purposes as appropriate unless I contact you and advise otherwise.

  • Appointment reminders

  • Advising of available appointments

  • Special and promotional offers

  • General marketing/newsletters

  • Use of photographs on social media

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